Privacy Policy
Introduction
At AcreatixGrid, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains what information we may collect, how we may use it, how we protect it, and the choices available to you when you interact with AcreatixGrid.
By using our website or submitting information through our forms, you acknowledge the practices described in this Privacy Policy.
Information We May Collect
Depending on how you use our website or services, we may collect information such as your name, email address, phone number, business name, business requirements, project information, billing or transaction-related information, and other information that you voluntarily provide.
We may also collect certain technical information such as browser type, device information, IP-related information, pages visited, and general website usage data through cookies or analytics technologies.
How We Use Your Information
We may use the information we collect to respond to enquiries, communicate with customers, understand project requirements, provide requested services, process service-related requests, provide customer support, improve our website and services, and maintain business and service records.
We may also use information where necessary to prevent misuse, protect our systems, comply with applicable legal requirements, or enforce our terms and policies.
Information Submitted Through Forms
When you submit an enquiry, contact form, service request, or other information through our website, the information may be used by AcreatixGrid to understand your requirements and communicate with you regarding the requested service.
Please avoid submitting sensitive personal information unless it is specifically required for a service and requested through an appropriate channel.
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, understand website usage, remember certain preferences, and measure website performance.
Third-party analytics or website tools may also collect information according to their own privacy policies.
Third-Party Services
Our website or services may use third-party platforms and service providers for purposes such as payments, hosting, analytics, communication, marketing, forms, or other technical functions.
Information shared with such providers may be processed according to their respective privacy policies and terms.
Payment Information
Where payments are processed through third-party payment providers, payment information may be handled directly by the applicable payment provider.
AcreatixGrid does not need to store complete payment-card information when the payment is processed through an external payment platform.
Data Security
We take reasonable measures to protect information provided to us from unauthorized access, misuse, alteration, or disclosure.
However, no internet-based system or electronic transmission can be guaranteed to be completely secure.
Data Retention
We may retain information for as long as reasonably necessary for providing services, maintaining business records, resolving disputes, complying with legal obligations, or other legitimate business purposes.
Your Choices
You may contact us regarding personal information you have provided to us, including requests to update or correct information where appropriate.
You may also manage certain cookie or browser settings through your device or browser, although disabling some cookies may affect website functionality.
Children’s Privacy
Our website and services are intended for general business and professional use. We do not knowingly seek to collect personal information from children through our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.
Any updated version will be published on this page with the revised effective date where appropriate.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact AcreatixGrid through the contact details provided on our website.