Terms & Conditions

Introduction

These Terms & Conditions govern your use of the AcreatixGrid website and the services provided by AcreatixGrid.

By accessing our website, submitting an enquiry, purchasing a service, or engaging our services, you agree to comply with these Terms & Conditions.

Our Services

AcreatixGrid provides digital, creative, marketing, technology, and selected business support services as described on our website.

The exact scope of each project will depend on the selected service, package, quotation, agreed requirements, and applicable service terms.

Service Selection

Information, packages, features, prices, and service descriptions displayed on the website are intended to provide general information about our offerings.

A service may be subject to confirmation based on project requirements, availability, technical feasibility, and other relevant factors.

Pricing

Prices displayed on our website may vary depending on the service, location, package, project requirements, taxes, third-party costs, and additional features.

Any additional work or requirements outside the agreed scope may involve additional charges.

Payment

Where payment is required before starting or continuing a service, the applicable payment must be completed according to the agreed payment terms.

A project or service may not begin, continue, or be delivered until the required payment or confirmation has been received.

Project Requirements

Clients are responsible for providing accurate business information, content, images, logos, documents, product information, access credentials where required, and other materials necessary for completing the project.

Delays in providing required information or approvals may affect the project timeline.

Project Delivery

We aim to complete projects within the estimated timeframe communicated to the client.

Actual delivery time may vary depending on project complexity, client communication, revisions, content availability, third-party services, technical issues, or circumstances beyond our reasonable control.

Revisions and Changes

The number of revisions or changes included in a project may depend on the selected package or agreed scope.

Requests that significantly change the original project requirements may be treated as additional work and may involve additional charges.

Third-Party Services

Some projects may require third-party services, platforms, plugins, hosting, domain providers, payment gateways, advertising platforms, APIs, or other external services.

Third-party services may have their own fees, limitations, terms, policies, availability, and technical requirements. AcreatixGrid is not responsible for changes or failures caused by third-party providers.

Intellectual Property

Unless otherwise agreed, ownership and usage rights for final deliverables will be determined according to the applicable service agreement and payment status.

Clients must ensure that materials they provide to AcreatixGrid do not infringe the intellectual property or other rights of third parties.

Website and Service Results

AcreatixGrid works to provide professional services according to the agreed scope. However, specific business results, search rankings, advertising performance, sales, leads, traffic, revenue, or other outcomes cannot be guaranteed unless explicitly agreed in writing.

Cancellation and Refunds

Cancellation and refund requests are subject to our Refund & Cancellation Policy.

Clients are encouraged to review that policy before purchasing or starting a service.

Prohibited Use

You must not use our website or services for unlawful activities, fraudulent purposes, abusive activities, infringement of third-party rights, or any activity that may harm our systems, business, employees, partners, or other users.

Limitation of Liability

AcreatixGrid will not be responsible for losses arising from circumstances beyond our reasonable control, including third-party platform changes, hosting failures, payment-provider issues, search-engine changes, internet disruptions, or other external circumstances.

Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be published on this page and may apply to future use of our website and services.

Contact Us

If you have questions regarding these Terms & Conditions, please contact AcreatixGrid through the contact details available on our website.